Universiteit Leiden

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Dossier

FAQs

Below you will find the answers to frequently asked questions about the coronavirus outbreak.

If your question is not in the list, send an email to corona@leidenuniv.nl or ask your manager or contact person. The University has also opened a central helpline that you can contact with any questions from Monday to Friday: 071 527 1132.

Also see the FAQs for students.

General

The coronavirus outbreak is a major public health problem. We as a university are taking measures to help contain and solve this problem, and are following the advice of the National Institute for Public Health and the Environment (RIVM) and central government.

From the start of the 2020-2021 academic year, on 31 August, we are able to teach on campus once again, and more students, lecturers and other members of staff are allowed to come to our buildings. To ensure that this is done safely and according to the guidelines, we have drawn up a Campus Protocol. This contains the rules and regulations that apply at the University to protect our students and staff and prevent the further spread of the virus.

We regularly update the information on this site and urge our students and staff to follow the precautionary measures.

We monitor the information from the Dutch government, the National Institute for Public Health and the Environment (RIVM) and the Ministry of Foreign Affairs. The University and the LUMC also has its own Health, Safety and Environment Office, which closely monitors national and international developments.

For more information about the Dutch government’s coronavirus strategy, see the English section of the government website. The National Institute for Public Health and the Environment (RIVM) website also has an English section about coronavirus: rivm.nl/en/novel-coronavirus. Its guidelines have also been translated into four other languages. Download them as a PDF in Arabic, French, Spanish and Turkish. Or download them from the following website: ludejo.eu/corona.

Yes, the RIVM website has an English section about coronavirus: rivm.nl/en/novel-coronavirus. Its guidelines have also been translated into four other languages. Download them as a PDF in Arabic, French, Spanish and Turkish. Or download them from the following website: ludejo.eu/corona.

Discuss your concerns with your manager, study adviser or contact person. If they are unable to allay your concerns, they can contact Jaap van Zanen or Leo Harskamp from the Security Department.

Alternatively, you can call the University’s central helpline at +31 (0)71 527 1132 (Mon-Fri) or send an email to corona@leidenuniv.nl.

Work and study

For teaching in the 2020-2021 academic year, the following rule applies at Leiden University: ‘On campus, if we can. Online, because we can.’ The aim is for approximately a quarter of the teaching to be delivered on campus and the rest online.

All the rules and regulations for students – for both online and offline teaching – can be found in the Campus Protocol. Make sure to do the corona check before you come to the University for a lecture, practical or tutorial.

For more information, tips, FAQs and the latest news, see the student website and the Studying in Times of Corona dossier. 

With the number of corona cases rising throughout the country, the government announced stricter measures on 28 September to protect our health. The rule is therefore: work from home unless you have no other choice.

Lab or library research continue to be possible. Our on-campus teaching will also continue within the scope of the existing rules and safety regulations. This means that students can come to the campus for scheduled teaching or if they’ve booked a study space, and lecturers can come to teach or record or stream their teaching. It also means that business-critical processes will continue in our buildings (e.g. the work of janitors and security staff). 

If these exceptions do not apply to you: work or study from home! For more information on the tightened rules, see this announcement.

Yes, they are. Students will be informed by their degree programme if their teaching or exams will be on campus or online. For more information, rules & regulations and FAQs about remote teaching and assessment, see the student website.

You will be informed by your degree programme which parts of your courses will be on campus. Only come to the University for scheduled teaching. If possible, come by bike or car and avoid peak-time travel. In the buildings, follow the instructions on the signs and from the University Facilities Departments. All the rules and regulations are in the Campus Protocol

Always do the corona check before you come in to the University. Answer the five questions on the checklist and stay home if the check tells you to.

Corona check Leiden University
Do the corona check before each visit to the University, to see if you are allowed to come.

Yes, you can. Since 8 June, a limited number of study spaces have been available in the libraries and at some faculty locations. This is still possible after the announcement of stricter measures on 28 September; the number of available study spaces remains unchanged. You must reserve a time slot in advance through the reservation system.

It's important to always do the coronacheck before you come to the University Library (or any other university building). Answer the five questions, and stay at home if the test tells you to. Once you're in the library, always follow the rules in the Campus Protocol.

Always do the corona check before you come in to the University. Answer the five questions on the checklist and stay home if the check tells you to.

The rules and regulations for keeping our buildings safe can be found in the Campus Protocol. All the buildings have been adapted to make them as safe as possible and to allow for 1.5m social distancing.

 Follow the instructionson the posters, signs and screens, as well as from the staff of the University Services Department, traffic marshals and lecturers. Special instructions apply to some areas, such as laboratories. 

Corona check Leiden University
Do the corona check before each visit to the University, to see if you are allowed to come.

Since 1 June, it has been possible once again to hold PhD ceremonies with a limited number of people in attendance (maximum 20 because of space restrictions). The ceremonies will be held in the Small Auditorium at the Academy Building. There will be a livestream for those who are interested. For the details see the updated PhD protocol.

Always do the corona check before you come in to the University. Answer the five questions on the checklist and stay home if the check tells you to.

 

Yes. The rule is: work from home unless you have no other choice. To help you, we have added a new section to the staff members site, with information on remote working, online meetings, contact with colleagues, forwarding your phone and more. There is also a separate section on remote teaching.

The Campus Protocol, which entered into force on 31 August, also contains information on working from home. The Executive Board had hoped to introduce a University policy on 1 October on hybrid working for the rest of the year. With the stricter measures announced by the government on 28 September, this will no longer be possible. We will continue to prepare this policy and will revisit it once the government policy allows.

The remote teaching dossier provides general information about teaching online. For information about available software and how this works, see teachingsupport.universiteitleiden.nl. This also provides roadmaps for converting courses or specific forms of teaching into online versions. In addition, each faculty has a support team for lecturers and ICLON and the Centre for Innovation delivered a series of webinars on various aspects of online teaching, which can still be viewed. 

If you have any technical questions, please contact the ISSC helpdesk via the helpdesk portal or at (071 527) 8888. Alongside the website, a support team is available to help you with remote teaching. For any other questions, please use the remote teaching tile in the helpdesk portal.

We strongly recommend streaming your teaching to prevent students with symptoms from coming to campus anyway, but this is not mandatory (there may be restrictions because of the GDPR, security aspects or if your teaching involves patients). 

For help or technical support with remote teaching, please see teachingsupport.universiteitleiden.nl. Each faculty also has a support team for lecturers. Also see the Remote Teaching dossier.

The government announced stricter corona measures on 28 September. These mean that everyone must work from home, unless you have no other choice. Lecturers and researchers may come to the University for in-person teaching, to record or stream their teaching or to for lab or library research, for instance. Staff members who work on critical business processes may also come to the University. Managers must use Flexplanner to register who will be present (with the exception of lecturers who have been scheduled to teach). 

If the exceptions above do not apply to you, you must work from home. If you think you can only do your work on site or if you have a special request, please contact your manager. If you want to come to our buildings, you will first need permission from your manager and they will need to register this.

Each time you want to come to the University to work or teach, do the corona check beforehand. Stay at home if the check tells you to.

For more information, please see the announcement about the stricter measures from 28 September, the Campus Protocol, the website on working from home and the website on remote research.

Health and hygiene

As of 1 June 2020, anyone with the symptoms of novel coronavirus can get tested. The symptoms are: 

  • Cold-like symptoms (such as a nasal cold, runny nose, sneezing, sore throat)
  • Coughing
  • Shortness of breath
  • Elevated temperature or fever
  • Sudden loss of smell and/or taste (without nasal congestion).

Call 0800-1202 to make an appointment for a corona test. Stay at home until you get the results. If you also have a fever or shortness of breath, the other people in your household must also stay at home until you have the test results. If other members of your household also have symptoms, they must also get tested.

For more information about corona testing, see the website of the National Institute for Public Health
and the Environment (RIVM)
.

You can contact the local branch of the Municipal Public Health Service (GGD). If you live in Leiden, this is GGD Hollands Midden at 088 308 30 00. If you live in The Hague, this is GGD Haaglanden at 088 355 01 00.

If you have coronavirus symptoms, stay at home and call 0800-1202 to make an appointment for a corona test.

 

Follow the precautionary measures and stay away from people who are ill. If you do develop symptoms, fever and shortness of breath in particular, contact your doctor. If you do not have a doctor here in the Netherlands, call the Municipal Public Health Service (GGD) instead.

  • If you live in Leiden, this is GGD Hollands Midden at 088 308 30 00.
  • If you live in The Hague, this is GGD Haaglanden at 088 355 01 00.

For further information, see the advice from the National Institute for Public Health and the Environment (RIVM, in Dutch).

As of 7.00 hours on 15 October, it is compulsory for everyone in our buildings to wear a face mask. The basic rule is as follows: if you are standing or walking, you must wear a face mask, but if you are sitting you may remove it. If you don't have a face mask with you, you can get one from the reception desk or service desk in the building. More details here

The rule on wearing of face masks in our University buildings has been added to our house rules, which makes wearing a face mask mandatory. This new rule will be added to the Campus Protocol.

If you test positive for coronavirus, we could like you to report this to us. Students can inform their study adviser and staff can inform their manager. Together – students and staff – we are a community where we have close contact with one another. It is in the best interests of everyone’s health and safety to know if there are clusters of infections – whether these are confirmed or threatened.  This is why we are asking you to let us know if you test positive for coronavirus.

There is no obligation to report infections. They are not recorded and there is no database where information on infections is kept. The information on infections will only be passed on to our Security Department, and always in anonymous form, so that if necessary we can discuss with the Municipal Health Authority (GGD) any additional measures that may be needed. A logical consequence of this is that we will not publish on our website any overview of infections, nor will we communicate about infections in any other way throughout the university.

If everyone keeps to the campus protocol - that is: don’t come to the university if you have any symptoms or if you have returned from a country with a red or orange travel advisory, keep a distance of 1.5 m between people, and wash your hands regularly -  the risk of infection is low. Together, we will make sure the university remains a safe and healthy workplace for our fellow students and colleagues, and at the same time we will play our part in fighting coronavirus. 

Travel advice and events

Leiden University students and staff who are returning from a country with an orange or red colour code in a Ministry of Foreign Affairs travel advisory – which also specifies that you should quarantine for ten days – are not allowed to visit the university during this period, regardless whether they have symptoms. This also holds for introduction week participants and for international students who are beginning their studies in September. University policy is therefore stricter than government policy. For the latest travel advisories, see nederlandwereldwijd.nl. More information about this quarantine for students and staff.

If you are arriving or returning from a country with a yellow or green travel advisory, you can come to the University as usual. If you have any symptoms, stay at home and get a coronavirus test.

If you are an international student and are currently residing in Leiden, we advise you to decide whether you wish to remain here or return to your home country (if that is still possible). More information for exchange students is on the student website and the travel advice page.

If you are an international member of staff, you may also have questions about returning to your home country and whether this or remaining here will have implications for your residence permit, health insurance, employment contract, accommodation and so on. The Service Centre for International Staff can help you here.

Although the travel advisories issued by the Ministry of Foreign Affairs for many EU countries changed from orange to yellow on 15 June 2020, this does not necessarily mean you may visit that country for work or study. You must first obtain permission to do so. 

All exchange programmes in the first semester of the academic year 2020-2021 have been cancelled. Students may not travel abroad for study-related activities until, at this stage, 1 February 2021. In very exceptional cases, the University may grant permission for study-related travel that is not related to an exchange programme (e.g. for fieldwork or an internship), but this is only for countries with a green or yellow travel advisory. More information and how to apply for permission.

Business trips abroad are not permitted until further notice, unless the Executive Board gives prior permission in writing. This applies to all trips, regardless of the travel advice issued by the Ministry of Foreign Affairs. This also applies to business trips that were already planned and approved: you will need to resubmit your request for permission. More information and how to apply for permission.

For information on what to do, and FAQs on all aspects of study abroad, see the student website.

Leiden University is calling on all its students and staff to return to the Netherlands as soon as possible. For information on how to arrange your return journey and which steps to take, please see the travel advice page. Students can find additional information, for example on grants and transcripts for courses, on the student website. 

Always inform your contact person at Leiden University of your plans, even if you are unable to return and are safe abroad. If you urgently need help, call the University’s emergency number: +31 71 527 6666 (available 24/7). 

Students and staff who are returning from a country with an orange or red travel advisory (which includes the advice to quarantine) may not come to the University for ten days. Read more about this quarantine for students and staff.

For information on what to do, and FAQs on all aspects of studying abroad, see the student website.

We have listed all information and FAQs for exchange students, for example on what to do if you want to return home, on our student website.

As of 29 September, stricter rules apply to events. This also applies to events at Leiden University.

For all events, the rule is to stay at home if you have any symptoms.

General rules for indoor activities or events

  • Keep 1.5m apart from others.
  • An event can host a maximum of 30 people per room (staff excluded). Everyone must have their own seat.
  • In shops, museums, libraries and other locations where visitors move about, the rule is that people must stay 1.5m apart. It is up to locations to make sure people follow this rule. Here, no maximum number of people applies.

NB: these rules do not apply to delivering in-person teaching, so lectures and seminars for more than 30 people can still continue.

General rules for outdoor activities or events 

  • Keep 1.5 m away from others.
  • An event can host a maximum of 40 people (staff excluded).
  • In cafés and restaurants, everyone must have their own seat.

The maximum number of people who may attend PhD defence ceremonies is 20 (because of the available space and set up of the Small Auditorium). Others can follow the ceremony via a livestream. for more information, see the PhD protocol.

Inaugural speeches and valedictory lectures fall under the rules for inside events (so a maximum of 30 people). Inaugural speeches planned between 29 September and 20 October will be postponed or held online (with a livestream).

For more information, see the website of the Dutch government.

Visitors from a country with an orange or red travel advisory – which also specifies a ten-day quarantine – may not come to the campus during their first ten days here. For the latest travel advisories, see nederlandwereldwijd.nl.

This quarantine does not apply to visitors arriving from a country with a yellow or green travel advisory. However, they should quarantine if they are experiencing symptoms.

If you receive visitors from abroad, please refer them to this website, our precautionary measures and the information about out-of-hours surgeries and the Municipal Public Health Service (GGD). They can call the GGD if they feel unwell.

No, only essential work meetings can continue on site, meetings for which there is no other alternative. Until further notice, all other meetings must be held online rather than at University buildings. This includes team events, brainstorming sessions, performance and development interviews, job interviews and any other work-related meetings.

Yes, as long as you follow the safety measures. Follow the instructions of the staff and on the signs/stickers in the facilties. The catering facilities at the University Sports Centre have closed as of 29 September.

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