Universiteit Leiden

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Dossier

FAQs

Below you will find the answers to frequently asked questions about the coronavirus outbreak.

If your question is not in the list, send an email to corona@leidenuniv.nl or ask your manager or contact person. The University has also opened a central helpline that you can contact with any questions from Monday to Friday: 071 527 1132.

Also see the FAQs for students.

General

The coronavirus outbreak is a major public health problem. We as a university are taking measures to help contain and solve this problem, and are following the advice of the National Institute for Public Health and the Environment (RIVM) and central government. Our main measures at the moment: all our teaching will be online until the end of the academic year, and all our staff should work from home where possible. More information on these measures. Limited on-campus teaching and exams have been possible since 15 June. We are prioritising practicals, exams that cannot be held online and the supervision of final-year and vulnerable students. Students will be notified by their department if their classes or exams will be held on campus.

We regularly update the information on this site and urge our students and staff to follow the precautionary measures.

We monitor the information from the Dutch government, the National Institute for Public Health and the Environment (RIVM) and the Ministry of Foreign Affairs. The University and the LUMC also has its own Health, Safety and Environment Office, which closely monitors national and international developments.

For more information about the Dutch government’s coronavirus strategy, see the English section of the government website. The National Institute for Public Health and the Environment (RIVM) website also has an English section about coronavirus: rivm.nl/en/novel-coronavirus. Its guidelines have also been translated into four other languages. Download them as a PDF in Arabic, French, Spanish and Turkish. Or download them from the following website: ludejo.eu/corona.

Yes, the RIVM website has an English section about coronavirus: rivm.nl/en/novel-coronavirus. Its guidelines have also been translated into four other languages. Download them as a PDF in Arabic, French, Spanish and Turkish. Or download them from the following website: ludejo.eu/corona.

Discuss your concerns with your manager, study adviser or contact person. If they are unable to allay your concerns, they can contact Jaap van Zanen or Leo Harskamp from the Security Department.

Alternatively, you can call the University’s central helpline at +31 (0)71 527 1132 (Mon-Fri) or send an email to corona@leidenuniv.nl.

Work and study

Until the end of this academic year, there will be almost no on-campus teaching at Leiden University. Limited on-campus teaching and exams has been possible since 15 June. We are prioritising practicals, exams that cannot be held online and the supervision of final-year and vulnerable students. Students will be informed by their degree programme if their teaching or exams will be on campus. See the student website for more information, tips and FAQs and the latest news on online study in times of corona.

The timetables for the new academic year are more or less finalised: from September 2020, the teaching at Leiden University will be partly on campus and partly online. Read more about what this will entail and which measures we are taking to protect the safety of students and staff.

The government is gradually relaxing the measures based on health risks and economic effects. Many students and staff travel to the University by public transport – as do the students and staff of other universities. As overcrowded public transport is a health risk, the government has decided to limit on-campus teaching and to continue to advise people to work from home. 

There will be almost no on-campus teaching or exams until the end of this academic year. From 15 June, on-campus teaching and exams will be permitted on a very limited scale. We are prioritising practicals, exams that cannot be held online and the supervision of final-year and vulnerable students. Students will be informed by their degree programme if their teaching or exams will be on campus. For more information, rules & regulations and FAQs about remote teaching and assessment, see the student website.

Yes, you can. Since 8 June, a limited number of study spaces have been available in the libraries and at some faculty locations. You must reserve a time slot in advance through the reservation system.

The study spaces are cleaned frequently. All buildings with study spaces now have instructions, protective screens and extra hygiene measures to ensure it is safe to work there. You must stay at least 1.5m away from others at all times and remain at home if you feel unwell. Read the announcement and further instructions on the student website.

You will be informed by your degree programme if you can attend classes or sit exams on campus. From 15 June, limited on-campus teaching and exams will be possible. We are prioritising the supervision of final-year students, practicals, the mentoring and tutoring of vulnerable students and exams that cannot be held online. 

All the buildings have been adapted to make them as safe as possible and to allow for 1.5m social distancing.

  • Information and reception desks now have protective screens.
  • There is hand sanitiser at the entrance to buildings. 
  • Signs indicate one-way routes, lifts and staircases. 
  • Stickers on doors indicate the maximum number of students and/or staff per room. 
  • Rooms are thoroughly ventilated at regular intervals.

Students and staff will not be granted access to University buildings in the event of:

  • Corona infection (also if a family member or housemate is infected).
  • Cold symptoms and/or fever (also in a family member or housemate). In accordance with the National Institute for Public Health and the Environment (RIVM) guidelines, please stay at home if you have these symptoms and make an appointment for a corona test.

Students and staff must follow the extra hygiene rules:

  • Do not shake hands with anyone.
  • Wash your hands regularly, according to the instructions and using soap and/or hand sanitiser, and at least after eating, going to the toilet or travelling by public transport.
  • Sneeze and cough into your elbow.
  • Bring your own paper tissues and throw these away immediately after use. Then wash your hands. 
  • Keep 1.5m apart from other people.  
  • Clean your own keyboard, mouse and other peripherals.
  • Do not loan or share materials or other items with others.
  • Do not use coat stands.
  • Only sit at the designated places in the lecture halls and study areas.

PhD ceremonies will be held in the Small Auditorium with a maximum of 20 people and an online video stream. Please see the updated protocol.

Coronavirus may cause students to suffer a delay in their studies. Students who are unable to meet the requirements of the Binding Study Advice (BSA) for their study programme will be given an extension. They will have the opportunity to achieve the BSA standard requirements in the next academic year. You can find the details on this arrangement on the student website.

We are asking our staff to work from home as much as possible until at least 1 September. To help you, we have added a new section to the staff members site, with information on remote working, online meetings, contact with colleagues, forwarding your phone and more. There is also a separate section on remote teaching.

The remote teaching dossier provides general information about teaching online. For information about available software and how this works, see teachingsupport.universiteitleiden.nl. This also provides roadmaps for converting courses or specific forms of teaching into online versions. In addition, each faculty has a support team for lecturers and ICLON and the Centre for Innovation delivered a series of webinars on various aspects of online teaching, which can still be viewed. 

If you have any technical questions, please contact the ISSC helpdesk via the helpdesk portal or at (071 527) 8888. Alongside the website, a support team is available to help you with remote teaching. For any other questions, please use the remote teaching tile in the helpdesk portal.

As a rule, staff may not come to the University. Everyone must work from home unless you have agreed otherwise with your manager. For example, it may be essential that you come to the University if you are working on an experiment that cannot be interrupted.

You may be eligible for an exemption (or partial exemption) from your duties if:  

  1. The nature of your work means you cannot work from home. If your work is not essential, you can be exempted from work in consultation with your manager. In this case, you do not need to take leave.
  2. You can work from home but do not have enough work to occupy all your working hours. In consultation with your manager, you can be exempted from work for the hours you are unable to fill.

For more information, please see the website on working from home and the website on remote research.

International admission

If you have questions about application and admission in relation to coronavirus, please see the frequently asked questions on our international admissions website.

If you have questions about application and admission in relation to coronavirus, please see the frequently asked questions on our international admissions website.

Health and hygiene

As of 1 June 2020, anyone with the symptoms of novel coronavirus can get tested. The symptoms are: 

  • Cold-like symptoms (such as a nasal cold, runny nose, sneezing, sore throat)
  • Coughing
  • Shortness of breath
  • Elevated temperature or fever
  • Sudden loss of smell and/or taste (without nasal congestion).

Call 0800-1202 to make an appointment for a corona test. Stay at home until you get the results. If you also have a fever or shortness of breath, the other people in your household must also stay at home until you have the test results. If other members of your household also have symptoms, they must also get tested.

For more information about corona testing, see the website of the National Institute for Public Health
and the Environment (RIVM)
.

You can contact the local branch of the Municipal Public Health Service (GGD). If you live in Leiden, this is GGD Hollands Midden at 088 308 30 00. If you live in The Hague, this is GGD Haaglanden at 088 355 01 00.

If you have coronavirus symptoms, stay at home and call 0800-1202 to make an appointment for a corona test.

 

Follow the precautionary measures and stay away from people who are ill. If you do develop symptoms, fever and shortness of breath in particular, contact your doctor. If you do not have a doctor here in the Netherlands, call the Municipal Public Health Service (GGD) instead.

  • If you live in Leiden, this is GGD Hollands Midden at 088 308 30 00.
  • If you live in The Hague, this is GGD Haaglanden at 088 355 01 00.

For further information, see the advice from the National Institute for Public Health and the Environment (RIVM, in Dutch).

Please report this to the service desk in your building.

Travel advice and events

Leiden University students and staff must quarantine at home for two weeks when returning from a country with an orange or red colour code in a Ministry of Foreign Affairs travel advisory. You are not allowed to visit the campus during this period. This also applies to participants of the introduction weeks and international students who will begin their studies in September. Read more about this self-quarantine for students and staff.

If you are arriving or returning from a country with a yellow or green travel advisory, you can come to the University as usual. If you have any symptoms, stay at home and get a coronavirus test.

If you are an international student and are currently residing in Leiden, we advise you to decide whether you wish to remain here or return to your home country (if that is still possible). More information for exchange students is on the student website and the travel advice page.

If you are an international member of staff, you may also have questions about returning to your home country and whether this or remaining here will have implications for your residence permit, health insurance, employment contract, accommodation and so on. The Service Centre for International Staff can help you here.

Although the travel advisories issued by the Ministry of Foreign Affairs for many EU countries changed from orange to yellow on 15 June 2020, this does not necessarily mean you may visit that country for work or study. You must first obtain permission to do so. 

All exchange programmes in the first semester of the academic year 2020-2021 have been cancelled. Students may not travel abroad for study-related activities until, at this stage, 1 February 2021. In very exceptional cases, the University may grant permission for study-related travel that is not related to an exchange programme (e.g. for fieldwork or an internship), but this is only for countries with a green or yellow travel advisory. More information and how to apply for permission.

Business trips abroad are not permitted until further notice, unless the Executive Board gives prior permission in writing. This applies to all trips, regardless of the travel advice issued by the Ministry of Foreign Affairs. This also applies to business trips that were already planned and approved: you will need to resubmit your request for permission. More information and how to apply for permission.

For information on what to do, and FAQs on all aspects of study abroad, see the student website.

Leiden University is calling on all its students and staff to return to the Netherlands as soon as possible. For information on how to arrange your return journey and which steps to take, please see the travel advice page. Students can find additional information, for example on grants and transcripts for courses, on the student website. 

Always inform your contact person at Leiden University of your plans, even if you are unable to return and are safe abroad. If you urgently need help, call the University’s emergency number: +31 71 527 6666 (available 24/7). 

Students and staff who are returning from a country with an orange or red travel advisory must self-quarantine for two weeks. Read more about this self-quarantine for students and staff.

For information on what to do, and FAQs on all aspects of studying abroad, see the student website.

We have listed all information and FAQs for exchange students, for example on what to do if you want to return home, on our student website.

As of 1 July, events are permitted again, under certain conditions. This also applies to events at Leiden University. For all events, the rule is to stay at home if you have any symptoms.

General rules for indoor activities or events

  • Keep 1.5m apart from others.
  • An event can host a maximum of 100 people per room (staff excluded). Everyone must have their own seat.
  • No maximum number of people applies if everyone has their own seat, has made a reservation and has undergone a pre-entry health check.
  • In shops, museums, libraries and other locations where visitors move about, the rule is that people must stay 1.5 m apart. It is up to locations to make sure people follow this rule. Here, no maximum number of people applies.

General rules for outdoor activities or events 

  • Keep 1.5 m away from others.
  • An event can host a maximum of 250 people (staff excluded).
  • In cafés and restaurants, everyone must have their own seat.
  • No maximum number of people applies if everyone has their own seat, has made a reservation and has undergone a pre-entry health check.

Other rules apply to PhD defence ceremonies. See the full protocol.

For more information, see the website of the Dutch government.

If you are receiving visitors from a country with an orange or red travel advisory, they may not come to the campus during their first two weeks here. Just like students and staff who are returning or arriving from a red or orange country, they must self-quarantine.

If you receive visitors from abroad, please refer them to this website, our precautionary measures and the information about out-of-hours surgeries and the Municipal Public Health Service (GGD). They can call the GGD if they feel unwell.

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