We coordinate the process for course evaluations with designated contacts within the faculties. In general, the process is as follows:  

1. Contact the evaluation-coordinator within your faculty (such as OSC or OSZ) to initiate a course evaluation. They will request the evaluation through an online request form. 

2. We develop an evaluation form based on a template, in some cases supplemented with additional questions, based on agreements we have made with the faculty or department. 

3. There are three options for distributing evaluation forms to students: through a generic link, through personal links, or on paper.

4.  Once the answers are collected and the link is closed or we have received the paper forms, we produce a standard PDF report with the results. If there is a need for more extensive analysis, we can provide additional reports on request. 

5. Payment for this process will be handled on the basis of the price list further down this page.

• A generic link (plus a QR-code if desired) can be shared with students by the programme lecturer, for example during the last meeting or at the end of the exam. Anyone who has the link can complete the evaluation online. 

• Personalised links are sent to students by us in an e-mail through the evaluation software. If desired, the text for this e-mail can be supplied to us by the teacher or programme. It is also possible to have us send automated reminders at an agreed time to students who have not yet completed the evaluation. 

• Paper evaluations are printed by us in the desired quantity and sent to the person who requested the evaluation via (internal) post. The lecturer can then distribute the forms during the last meeting or after the exam.

Evaluation-requests must be submitted via the online request-form no later than 10 working days before the desired receipt date of the evaluation.

For bulk requests of evaluations of five or more courses and for paper evaluations, the request must be made no later than 20 working days before the desired receipt date.

The desired receipt date is the date on which the applicant wishes to receive the link (and QR-code) through e-mail or receive the paper forms by post. 

We work closely with each faculty and the central information departments to ensure that the process aligns with Leiden University's unique academic environment. By ensuring continuity within the course evaluation programme, we enable data to be combined centrally for comparison and benchmarking purposes.

The standard course evaluations consist of four options with a number of additional features: 

Other evaluation needs  

For evaluations that differ from the course evaluation options above, such as programme evaluations, thesis evaluations or customised evaluations, please contact evaluatieservice@llinc.leidenuniv.nl. 

Reports by default include a histogram, mean, and standard deviation per Likert-scale question. In addition, all open answers are included. 

Reports are delivered in PDF format. It is also possible to receive the raw data in CSV-format or SPSS-format. 

Reports of processed evaluations will be sent to the person who requested the evaluation via e-mail as soon as possible, but no later than 20 working days after receipt of paper forms or after the indicated closing date of the evaluation. 

If desired, it is possible to receive a report by subgroup. This is often used with workgroups, but splitting by specialisation, year, or some other distinguishing feature. 

With a workgroup split, students are asked which workgroup they were in or who their workgroup teacher was. Then, the student only provides feedback on that teachers' teaching. This allows us to make a split afterwards and create a report per workgroup (teacher). Workgroup teachers then get their own report which includes only the responses of the students they taught. An overall report of the course is also created. A workgroup split is only possible for courses in which each student has only been taught by one workgroup teacher. 

Creating an evaluation form: 

Processing an evaluation: 

Creating an evaluation form: 

Processing an evaluation: 

1. Emphasise the importance of the evaluation. Tell students at the beginning of the course and just before distributing the evaluation form that you value their experience and opinion. Explain what will be done with their feedback. By telling what type of feedback is especially useful, students can give more focused and concrete feedback. 

2. Show your personal commitment. Do not only tell students what will be done with their feedback within the organisation, but also describe what you yourself will do with it. You can also point out to students specific parts of the course you would like their opinion on. This will make it more clear to students how they can help you with their feedback. 

3. Think carefully about the timing of the evaluation. It is useful to conduct the evaluation at a time when the course is nearing its end, but students are still actively engaged in the course. The last compulsory meeting can be a good moment. If there are no compulsory meetings, it may be useful to mention the importance of the evaluation at the beginning of the course and then send a personal message at the end of the course to point out the evaluation. 

4. Use a QR-code and give students time during the course. During a lecture or workgroup, give students the last 10 minutes to complete the evaluation on the spot. Using a QR-code in your presentation can help with this. This is also a good time to talk about the importance of the evaluation and possibly collect additional feedback verbally. 

5. Link results back to students. Tell students in what ways the course has changed as a result of last years' evaluations. You can also have a classroom discussion with students about their perception of the course. This way, students also hear from each other how their opinions differ and you can give additional explanations about didactic choices. 

6. Make clear agreements about who is responsible for the evaluation. To avoid miscommunication or forgetting about the evaluation, it is important that everyone is clear on who is responsible for distributing the evaluation and when. 

When choosing the content and frequency of an evaluation, it is useful to ask yourself, ‘what do I want to know?’ and ‘what will I do with the answers to these questions?’.

• This course is well-organised. 

• The learning activities supported understanding of the material. 

• The information provision of the course was good. 

• The course fits well with the rest of the study programme so far. 

• The content and design of the course have added value compared to other courses. 

• The content and/or design of the course motivated me to actively participate. 

• What skills did you (further) develop during this course? 

• Do you have any suggestions on how to make the assignment more instructive?