FAQ
Below you will find some of the questions most frequently asked by students. You will find the direct links to these answers or whom you can approach for more information.
Moving to The Hague / the Netherlands
Where can I find information on the registration at the City Hall?
Please find the information on this website.
How do I apply for rent benefit?
Once you have signed your contract as a student in the Netherlands (no nationality requirement), you will be able to apply for rent benefit (the website is only available in Dutch). As you are renting a self-contained student room, you are eligible for rent benefit. Occasionally it may take up to several months to receive the first instalment of the subsidy.
More information on how to apply can be found here.
When you apply for the rent subsidy, you will need to fill in certain costs, those are listed below. (Please note these numbers are subject to changes.)
You can apply for the rent subsidy only after you have registered at the municipality and obtained a BSN.  
- Kale huur (basic rent): 438,17
- Energiekosten gemeenschappelijke ruimten (Energy costs in common areas): 2,50
- Schoonmaakkosten gemeenschappelijke ruimten (Cleaning costs common areas): 8,00
- Kosten huismeester (Caretaker cost): 3,53
- Huur standplaats woonwagen (Caravan site rental): 0,00
- Kosten dienst- en recreatieruimten (Service and recreation room costs): 0,00
How can I arrange to open a Dutch bank account?
For more information on this topic, please check out our section on Bank Account.
I would like a tour of the building during the course of the summer. How can I register?
We organize College Tours that you can sign up for. If you would like to learn more about them and sign up, please visit this site.
Moving into and living in Anna van Buerenplein
Can I move in before 16-17 August?
No, the official starting date of your contract is August 16.
Can my parents/friends stay in my room?
Yes, you are allowed to have guests and short-term stay is permitted.
Can LUC store my luggage or pick up packages for me before I move in?
Due to security reasons LUC is unable to pick up, store or take responsibility for any items or packages shipped here on your name.
Can I choose my own room?
Throughout the months of July and August, all new students will receive more information regarding their studio apartment and their moving in day. This will include information on how to get your housing contract, future address, the exact amount of rent and how to pay the rent. Please make sure you have access to internet during these months and check your email regularly.
How do I apply for rent benefit?
Once you have signed your contract, as a student in the Netherlands (no nationality requirement) you will be able to apply for rent benefit. Please keep in mind that you can only apply for this subsidy if you reside in a single studio. Please, do keep in mind that occasionally it may take up to several months to receive the first instalment of the subsidy.
Can I bring my own furniture?
Of course! You will get a basic set of furniture (e.g. desk, night stands, chairs, electric stove, bed, lamps etc.), but you will definitely be able to personalise your own living space by bringing your own items. Please, keep in mind that at the end of your contract you will have to leave the room in its initial state.
Formally registering at Leiden Univserity (Studielink, tution, ...)
I am locked out of my Studielink account, what do I do?
Contact the front office student affairs. They will help you unlock your account.
I received the message request for registration to Leiden University. What do I do?
All students will receive this message after they have submitted the enrolment request. No action is required as the message states: If you have already submitted an application for admission you may disregard this message. You have already applied for LUC before requesting enrolment in Studielink. Therefore, you do not need to do anything.
Where can I find information on the payment of my tuition fee?
You can find all the information you need on the Leiden University students website. Follow this link.
How do I authorise the payment of tuition fee through Studielink?
Please follow this link, for a 9-step explanation of how digital authorisation via Studielink works.
Please note that you can only pay tuition fees with digital authorisation if you have a bank account from a country in the SEPA area (EEA). If someone else (e.g. your father/mother) will pay, they also must have a bank account in the SEPA area AND have their own DigiD (a Digital Identity for Dutch citizens).
My education has not been verified in Studielink?
Only after you have submitted all required documents to LUC as stated on your Conditional Admission Statement, will your education be verified by the central student administration of Leiden University.
What is the deadline to submit the requested documents for my registration?
All documents as stated on the Conditional Admission Statement need to be submitted before the end of July (exception: A-Level candidates and Irish Leaving Certificate).
Please note! Visa/residence permit students need to meet all requirements for admission to LUC before their visa/residence permit application can be submitted to the Dutch Immigration Department (IND). This includes meeting the English proficiency requirement.
I need help with the payment of my tuition fee. Where do I go?
Someone else is paying the tuition fee on my behalf and I need to fill out a power of attorney for tuition fee payment form. Where can I find it?
Please download the power of attorney for tuition fee payment and return it to the financial department of Leiden University (fa@sea.leidenuniv.nl)
I have received an unconditional admission statement from LUC, but my status in Studielink has not changed. What do I need to do?
You do not need to do anything as it simply takes a little time before the student administration of Leiden University processes your statement and other documents. It can take a couple of weeks as the summer is the busiest time of the year from this department. Your status in Studielink will change after the documents have been processed and you have completed the tuition fee payment section.
I would like to request a proof of enrolment. How can I do this?
As soon as your status in Studielink says “Enrolled” you can request a proof of enrolment. For more information please click here.
How do I receive an LU-card and a student card?
As a student of Leiden University you will need two different types of card: a student card and a LU-card.
Student card
Your student card is your proof of registration as a student of Leiden University (or proof of enrolment). You will receive it by post at your Dutch address once you have completed all student registration formalities and paid your tuition fees. You will receive a new student card each academic year that you are registered as a student.
LU-card
Your LU-card is your Leiden University ID card. It also serves as a print & copy card, library card and access pass. It remains valid for the duration of your studies. You must request a LU card yourself. You will not receive it automatically. Your LU card will be sent to your Dutch address. If you do not (yet) have a Dutch address you can collect your LU card at the Student Affairs Front Office in Wijnhaven.
How to set up uMail (Leiden University Email)?
During your introduction week you will have a session through which you will get acquainted with LUC's online platforms including its email system.
What is the LU-Card and what can I do with it?
You can find all the information about your personalised university card here.
How can I contact the study adviser at LUC?
Being a Student at LU(C)
How can I register for courses?
Registration for courses will take place in July. You will be notified when registration is possible and what the procedure is.
When will I receive my course schedule?
You will receive your course schedule by latest a week before the academic year begins.
What does the academic calendar of 2024-2025 look like?
Academic Calendar 2024-2025
| From | Until | |
| Move-In Days | 16 August 2024 | 17 August 2024 | 
| LUC Introduction Week | 18 August 2024 | 22 August 2024 | 
| Semester 1 | ||
| Block 1 | 25 August 2024 | 17 October 2024 | 
| Reading Week | 13 October 2024 | 17 October 2024 | 
| Autumn break | 20 October 2024 | 24 October 2024 | 
| Block 2 | 27 October 2024 | 19 December 2024 | 
| Reading Week | 15 December 2024 | 19 December 2024 | 
| Winter break | 22 December 2024 | 30 January 2025 | 
Semester Two will be updated before Summer 2025.
You can find other important dates here.
Visa and Residence Permit questions
How and where do I collect my visa?
We will inform you via email once the IND approves your student visa. At approximately the same time the Dutch embassy will send you an invitation to collect your visa.
You should then contact the embassy directly to make an appointment to collect your visa (a sticker in you passport). We advise you to ask the embassy exactly which documents you should bring along to your visa collection appointment. Please check whether it is necessary to bring a second identification document. This is because, for security reasons, some embassies request that you leave an identification document at the reception when entering the building.
Please note that there can be a delay between Leiden University receiving notification of your visa approval and the Dutch embassy receiving the same notification. Therefore there is no need for concern if you contact the embassy and are informed that they have not yet received the notification. Simply wait a day or two and contact the embassy again. 
You can find the contact details of all Dutch Embassies through the website of our Ministry of Foreign Affairs. 
Once your visa has been approved you have 6 months time to collect it. However please note that your visa is only valid for the study programme and start date stated in your Offer of Admission.
For legal and practical reasons, you are advised not to arrive earlier than one month before the start date of your study programme. You do not have grounds for legal residence before this period.
How long does it take for my visa/residence permit to be approved?
Once your visa and residence permit application has been forwarded to the Dutch Immigration Department (IND) and your documentation is found to be in order we expect that your application will be approved in approximately 4 weeks time.
Can I collect my visa in a country other than the one where I am a national?
You may collect your visa at a Dutch embassy in any country in which you hold legal residency. Please note that legal residency means that you hold a valid residence permit and not a short stay or tourist visa.
Do I need a visa and/or a residence permit?
Please view the section Visa and residence permit.
 
