Wouter Jong
Assistant professor
- Name
- Mr.dr. W. Jong
- Telephone
- +31 70 800 9506
- w.jong@fgga.leidenuniv.nl
- ORCID iD
- 0000-0001-9752-4852

Wouter Jong (1972) got his PhD at Tilburg University in 2019. In his PhD, he did a research on leadership roles of mayors in times of crisis. He is a crisis management and crisis communication consultant. On behalf of VNG International he is involved in rebuilding projects and disaster management projects at Sint Maarten and the Middle-East. He is a lecturer in Crisis Communication at the Institute of Security and Global Affairs at Leiden University since 2018.
More information about Wouter Jong
News and media
Research output
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Enhancing tourists’ safety abroad. A literature review on best practices to support risk and crisis communication in tourism and hospitality
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From Crisis to Inquiry: A Framework for Designing and Assessing Crisis Inquiries from a Learning Perspective
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Assist or accuse? Identifying trends in crisis communication through a bibliometric literature review
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Victims as Stakeholders: Insights from the Intersection of Psychosocial, Ethical, and Crisis Communication Paths
PhD candidates
Wouter Jong (1972) got his PhD at Tilburg University in 2019. In his PhD, he did a research on leadership roles of mayors in times of crisis. On behalf of VNG International he is involved in rebuilding projects and disaster management projects at Sint Maarten and the Middle-East.
He is a crisis management and crisis communication consultant. He is a lecturer in Crisis Communication at the Institute of Security and Global Affairs at Leiden University since 2018.
Assistant professor
- Faculty of Governance and Global Affairs
- Institute of Security and Global Affairs
- Broekema W.G., Jong W. & Perlstein S.G. (2025), From crisis to inquiry: a framework for designing and assessing crisis inquiries from a learning perspective, International Journal of Disaster Risk Reduction 123: 105355.
- Jong W. & Goossen H. (2025), Enhancing tourists’ safety abroad: a literature review on best practices to support risk and crisis communication in tourism and hospitality, Tourism and Hospitality Research : .
- Jong W. (2025), Beyond the snapshot: rethinking crisis communication theories in dynamic crisis situations, Public Relations Review 51(3): 102586.
- Jong W. (2024), Mayors as guardian angels in times of crises?, Crisis Response Journal : .
- Jong W. (2023), De inzet van Duitse waterwerpers in Den Haag, Nederlands Juristenblad : .
- Jong W. (2023), Hope is not a strategy in times of crisis, The Lancet 402(10402): 610.
- Jong W. (2023), New perspectives on crisis history: old mechanisms applied to the context of the boycott of Russia over Ukraine. 26th IPRRC Conference 6 March 2023 - 8 March 2023.
- Kuipers S, Perlstein S., Wolbers J. & Jong W. (2023), Assist or accuse?: Identifying trends in crisis communication through a bibliometric literature review, Risk, Hazards and Crisis in Public Policy 14(4): 272-296.
- Jong W. & Linde V. van der (2022), Clean diesel and dirty scandal: the echo of Volkswagen's dieselgate in an intra-industry setting, Public Relations Review 48(1): 102146.
- Jong W., Dückers M.L.A. & Velden P.G. van der (2021), Provision of social support by mayors in times of crisis: a cross-sectional study among Dutch mayors, European Journal of Psychotraumatology 12(1): 1833645.
- Jong W. & Broekman P. (2021), Crisis history and hindsight: a stakeholder perspective on the case of Boeing 737-Max, Public Relations Inquiry 10(2): 185-196.
- Jong W. & Brataas K. (2021), Victims as stakeholders: insights from the intersection of psychosocial, ethical, and crisis communication paths, Journal of International Crisis and Risk Communication Research 4(1): 73-92.
- Jong W. (2020), Anticipating the unknown: crisis communication while under investigation, Public Relations Inquiry 9(1): 47-60.
- Jong W. & Trachsler T. (2020), Crisis management in times of COVID‐19: game, set or match?, Journal of Contingencies and Crisis Management 28(4): 485-486.
- Jong W. (2020), Public leadership in times of crisis: lessons to learn from a crisis communication point of view, Communication Teacher 35(2): 86-92.
- Wouter Jong (19 December 2019), Crisis leadership by mayors; an empirical multhimethod study (Dissertatie, Law School, Tilburg University). Supervisor(s): PG. van der Velden & MLA Dückers.
- Jong W. (2019), Wijzen op de schuld van een ander, Tijdschrift voor Communicatiewetenschap : .
- Jong W. & Duckers M.L.A. (2018), The perspective of the affected: what people confronted With disasters expect from government officials and public leaders, Risk, Hazards and Crisis in Public Policy 10(1): 14-31.
- Dückers M.L.A., Yzermans C.J., Jong W. & Boin A. (2017), Psychosocial crisis management: the unexplored intersection of crisis leadership and psychosocial support, Risk, Hazards and Crisis in Public Policy 8(2): 94-112.
- Jong W. (2017), Meaning making by public leaders in times of crisis: an assessment, Public Relations Review 43(5): 1025-1035.
- Jong W., Dückers M.L.A. & Velden P.G. van der (2016), Crisis leadership by mayors: a qualitative content analysis of newspapers and social media on the MH17 disaster, Journal of Contingencies and Crisis Management 24(4): 286-295.
- Jong W. & Dückers M.L.A. (2016), Self-correcting mechanisms and echo-effects in social media: an analysis of the “gunman in the newsroom” crisis, Computers in Human Behavior 59: 334-341.
- Jong W., Dückers M.L.A. & Velden P.G. van der (2015), Leadership of mayors and governors during crises: a systematic review on tasks and effectiveness, Journal of Contingencies and Crisis Management 24(1): 46-58.
- Jong W. (2007), Strafrechtelijke aansprakelijkheid in tijden van incidentenpolitiek, Nederlands Juristenblad : .
- Helsloot I. & Jong W. (2006), Risk management in higher education and research in the Netherlands, Journal of Contingencies and Crisis Management 14(3): 142-159.