ISSC malfunctions Malfunction reports for ICT systems Security Incident Involving VOSviewer 03 September 2026 A security incident recently occurred involving VOSviewer,a software tool developed by CWTS and used by researchers worldwide. The incident was detect... Leiden University Website malfunction 01 September 2026 There is a glitch causing visitors to unintentionally see a CAPTCHA in some cases. We are investigating this as a priority. We apologize for the incon... New way of signing in 26 August 2026 Leiden University is moving to a more uniform sign-in experience. As a result, the familiar blue ULCN sign-in page will gradually be replaced by the M... Problems new login page 18 August 2026 This morning there was a brief disruption affecting the new login page; all issues have now been resolved. For more information, see: https://www.staf... SOLVED: Eduroam outage. 04 August 2026 At the moment, there is an outage affecting eduroam across Leiden University. This means you are currently unable to log in via Wi‑Fi. We are analy... SOLVED: Issue with multi-factor authentication (MFA) via email 28 July 2026 There is currently an issue with signing in using multi-factor authentication via email. The emails with the verification code are arriving late. In s... SOLVED: Outage ticket registration system. 06 July 2026 At the moment, we are experiencing an outage, which means our incident registration system is not available. SOLVED: USIS temporarily unavailable 18 June 2026 The USIS website is currently unavailable. We are working on a solution and doing our best to restore the service as quickly as possible. SOLVED: The staff website is currently unavailable 29 May 2026 Due to a technical fault, the Leiden University staff website is currently unavailable. SOLVED: AFAS Outage 19 May 2026 Since this morning, there have been connection issues with AFAS Online, which may prevent you from logging in or working, or cause the connection to b... Current page, page 1 Go to page 2 Go to page 3 Go to page 4 Go to next page, page 2