SOLVED: Issue with multi-factor authentication (MFA) via email
There is currently an issue with signing in using multi-factor authentication via email. The emails with the verification code are arriving late. In some cases, the code arrives so late that it no longer works, or the email does not arrive at all. For a workaround to sign in using another multi-factor authentication method, please contact the helpdesk.
Update 11-08-2026
The issues with MFA (Multi-Factor Authentication) via email have been resolved, so we have closed the ticket.
If you still experience any problems, please reply to this email or call us at 071-527 8888. We will then reopen the ticket and work with you to resolve the issue.