Known issues Known technical issues that still need a definitive solution. Overview of known issues Malfunction remote service. 19 August 2024 There is currently a disruption with our remote service. Work can still be done, but please take into account dropped sessions. For a solution, we... Warning: phishing emails in circulation 14 December 2021 Since Monday, December 13, 2021, large numbers of phishing emails are being sent to Leiden University’s employees and students. These emails contain a... SOLVED: Printing not possible 05 July 2021 Currently, printing can only be done to Lu-Card printers between 7:00 am and 6:00 pm, printing to other local or network printers is not possible. SOLVED: Issues with Remote Desktop, Remote Control and Software installation. 04 March 2021 Remote Desktop, Remote Control, Software installation are not possible at the moment with SCCM. SOLVED: Students cannot be found within Teams 09 February 2021 At the start of this week there has been a problem searching for students in MS Teams. For example, as soon as you look up someone to add to a team, y... SOLVED: Webmail calendar not editable 04 February 2021 There are issues with the webmail calendar. All existing appointments are visible, but they cannot be edited and no new items can be added.