Universiteit Leiden

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Trui Steen

Associate Professor

Dr. T.P.S. Steen
+31 70 800 9421

Trui Steen (1971) is part time (50 % fte) Associate Professor at the Institute of Public Administration, Leiden University, the Netherlands.

More information about Trui Steen

Trui Steen (1971) is part time (50 % fte) Associate Professor at the Institute of Public Administration, Leiden University, the Netherlands. She (co-)authored several articles and book chapters on civil service systems and reforms, coproduction of public services, senior civil service, professionalism, public service motivation, and intergovernmental relations.

In 2001 she obtained her PhD on personnel management reform in local government in Flanders, at the KULeuven (Belgium). Earlier, she studied commercial engineering (KULeuven) and sociology (UGhent) and worked as a research coordinator at the KU Leuven Public Governance Institute and Steunpunt Bestuurlijke Organisatie Vlaanderen. In recent years, Trui Steen has coordinated several research projects, commissioned by Dutch and Flemish government organisations and advisory councils, and has received research funding from NWO, Gratama-Stichting and LUF.

Trui Steen participates in several international research networks. In 2013 she initiated the IIAS Study group on Coproduction of Public Services. She is a co-chair of this study group alongside Tina Nabatchi (Syracuse University) and Dirk Brand (University of Stellenbosch). Trui Steen is a Member of the Steering Group, Equal Opportunity Commissioner and Short Term Scientific Mission Coordinator of the COST Action Local Public Sector Reforms: An International Comparison. She has been actively involved in international research projects such as ‘, 7th Framework Program, coordinated by Prof. S. Van de Walle (Erasmus University); the Mandate-research, coordinated by Prof. Ch. De Visscher (UCLouvain) and Prof. A. Hondeghem (KU Leuven); and research on Public Service Motivation, coordinated by Prof. J. Perry (Indiana University) and Prof. A. Hondeghem (KU Leuven). She is a member of the advisory committee of the European Group of Public Administration (EGPA) study group on public personnel policies.

She has provided guest lectures at different academic and professional institutes in the Netherlands and Belgium and is a senior member of the Netherlands Institute of Governance (NIG). She regularly organizes panels and presents at international conferences and professional meetings, and has developed and organized seminars and executive training programs for civil servants. From 2002 to 2007, she acted as vice president of the ‘Hoge Raad voor Binnenlands Bestuur Vlaanderen’.

Research projects

Trui Steen is currently coordinating the NWO VIDI-research “Double Bind”. Together with PhD-students Carina Schott and Daphne van Kleef and junior researcher Wout Broekema, she studies how public service professionals cope with contrasting demands from organizational and social contexts. The research addresses the lack of knowledge on how PSM and professionalism are actually put in practice, the potential reverse effects of these, and the influence of organizations on professional and public service identity. The empirical research focuses on veterinarian-inspectors working in Dutch and Belgian food safety services. Next to theoretical advances based on empirical research, the project wants to offer practitioners insight into the potential gains and risks involved in promoting PSM and professionalism, and provide input for outlining Human Resource Management-strategies.

Trui Steen is coordinating the research project “Motivated for Active Citizenship”, funded by Aspasia NWO and, with Prof René Torenvliet (University of Twente), she coordinates the project 'The dynamics of co-production at the street-level. How citizens and professionals are the key to successful collaboration in the delivery of public services' funded by NWO Research Talent. The research project “Motivated for Active Citizenship” addresses the motivation of citizens to engage in coproduction of public services as a specific forms of civic engagement. The project links research on public service motivation with the topical issue of a changing roles and responsibilities of government and citizens. In the project 'The dynamics of co-production at the street-level’, Trui Steen coaches the PhD-research conducted by Carola van Eijk on characteristics of individual citizens and professionals and their collaboration in the co-production of public services. The project integrates public service motivation, trust, street-level bureaucracy, and professional autonomy into the study of co-production and tests hypotheses combining quantitative and qualitative research.

Trui Steen takes part in the COST Action Local Public Sector Reforms: An International Comparison (LocRef), chaired by prof.dr. Sabine Kuhlmann (University of Potsdam). She conducts international comparative research on the topic of territorial rescaling and municipal amalgamations. She is co-promotor, with Prof. Theo Toonen (Delft University) of the PhD-research conducted by Maria Triastuti on ‘Local governance Capacity and the Strengthening of Small and Medium Size Enterprises”, financed by the World Bank, and provided guest lectures at Parahyangan Catholic University and SIA LAN School of Administration, Bandung, Indonesia. Together with Prof Mark Rutgers (University of Amsterdam), she is co-promotor of the PhD-research conducted by Mary Wenene on “Public Sector Performance and Service Delivery in Uganda”.

Ancillary positions

Associate Professor KULeuven Public Governance Institute

Senior research fellow/guest


Associate Professor

  • Faculty Governance and Global Affairs
  • Instituut Bestuurskunde

Work address

Schouwburgstraat 2
2511 VA The Hague
Room number B1.04



  • KU Leuven medewerker KU Leuven

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