Double Bind. Public service professionals coping with contrasting demands. How do public service professionals align their PSM with contrasting demands set by the organizational and social contexts in which they work?

The idea of citizens and public professionals collaborating to provide public services has widely spread in several countries around the globe. Co-production is often presented as the go-to solution for challenges like a legitimacy crisis of both the government and the market, and financial concerns.…

Government impartiality is considered a core feature of quality of government, and one that leads to favorable macro‐level outcomes. We have limited knowledge, however, of how impartiality affects citizens' perceptions of public service quality. In particular, we do not know how the impacts of impartiality…

Data science offers exciting new instruments for governments to reach out to citizens, for example by using data-driven information channels, providing real-time simulations, or personalizing services based on citizen data. At the same time, the possibilities and use of data science methods can have…

This study explores public leaders’ organizational learning orientation in the wake of a crisis. More precisely, we study the association between public leaders’ public service motivation and their learning orientation (instrumental versus political).

Petra van der Bekerom, Joris van der Voet, and Johan Christensen, three assistant professors at Leiden University, conducted a large-scale survey experiment about whether citizens are more negative about failing service delivery than private organizations.

How citizens and professionals are the key to successful collaboration in the delivery of public services. How do individual characteristics of citizens and professionals influence citizen-professional collaboration in the co-production of public services?

While ecosystems have concrete benefits for human society, these benefits are typically overlooked in decision-making.

Antoaneta Dimitrova, Professor Comparative Governance at Leiden University, Honorata Mazepus, Assistant professor at Leiden University and Dimiter Toshkov, Associate Professor at Leiden University, together with three other authors researched which aspects of state capacity might contribute to opening…

This study offers a new view on public services in the early modern Low Countries and answers the following questions: who provided public facilities in urban communities and in which ways did public amenities change in the period between 1500 and 1800?

What are the various forms of inter-organizational collaboration in the public safety sector? How are different forms of inter-organizational collaborative arrangements related? What is the relationship between inter-organizational collaboration and innovation in the public safety sector?

Identifying and explaining change in the structure of central state bureaucracies and the determinants of survival of individual public organizations are two closely related areas of research in public administration. We aim to bridge the gap between these two main strands of studies of organizational…

On 24 May Maarten Aalbers, phd fellow at the Europa Institute, presented his research during the Irish Society of Comparative Law Conference, held between 23 and 25 May in Galway.

The NVIC offers a wide range of services for scholars and students, which are available to the staff members, research fellows and students of the participating institutions at reduced cost.

Do you want to make contact with talented young people at an early stage of their career? Career Services can help you can get in touch with students and young alumni of Leiden University.

Leiden University’s Career Service can provide the answers to most of the questions you might have about your career, your personal profile and the job market. It’s also there to help you with job applications.

Three-quarters of our alumni find a job in less than three months. Have you thought yet about what you’ll do once you’ve completed your master’s? At Leiden University we do our utmost to help you get your career off to a flying start.

If you are from abroad and you want to work at Leiden University, there is quite a lot to arrange. Our Service Centre International Staff (SCIS) ensures a warm welcome to international staff and provides practical support. From applying for a residence permit to finding a suitable place to live. From…

For years, employees at AAF International in Emmen were exposed to high concentrations of carcinogenic substances. The company has now been taken to court.

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How can ecosystem services within river catchments be quantified in spatial and temporal explicit way?

How public service motivation and professionalism affect decision-making in dilemma situations. Individuals who work in the public sector see themselves confronted with conflicting values, contradictory demands, and the need to serve an at times difficult to define ‘public interest’.

Perhaps you have questions about your studies, or could use some extra help? Or maybe you’d like some support of a more personal nature?

When should you plan to arrive in the Netherlands? Before making your travel plans, find out about the welcome service offered on certain dates by Leiden University. There are also a number of other practical matters to take into consideration.

Perhaps you have questions about your master’s, or could use some extra help, or maybe you’d like some support of a more personal nature? At Leiden University we have people and departments who will be glad to help in any and all of these areas.

Leiden University offers intensive support and advice to ensure your studies go smoothly and successfully. However, if they are not going completely according to plan, remember that we can always provide more individual support.

Welcome to StatiCS: the Statistical Consultation Service. The goal of the service is to provide statistical support to PhD candidates and other researchers.

Perhaps you have questions about your studies or could use some extra help? Or maybe you’d like some support of a more personal nature? At Leiden University we have people and departments who are glad to help out in any and all of these areas.

There’s more to obtaining a bachelor’s or master’s degree than just studying. For example, where can you go for advice, or to let off some steam, practise your favourite sport, stay in shape, socialise, or simply find some peace and quiet? Leiden University can help in all these areas, and more.

The Administration and Central Services department supports the Executive Board and is responsible for policy and decision-making.

Implementing all kinds of change and introducing new structures, far-reaching rules and administrative systems may sometimes seem to distract an organisation from its purpose. Furthermore, there is growing recognition of the need of staff of public organisations to find more meaning in their work: the…

How can innovation help or hinder public procurement processes?

European integration is under pressure. At the same time, the notion of a European administrative space is being explicitly voiced. But does a shared idea of the public servant exist in Europe?

We depend on nature for so many things: from clean water, wood and food to carbon absorption, water purification and coastal protection, as well as for relaxation, inspiration and identity. Nevertheless, our modern world putting increasing pressure on these ecosystem services. Leiden researchers investigate…

How can mega sand nourishments, such as the Sand Motor, be designed and managed for optimal ecosystem services provision ?

This book is a much-needed update on our understanding of public diplomacy. It intends to stimulate new thinking on what is one of the most remarkable recent developments in diplomatic practice that has challenged practitioners as much as scholars.

Publications of the Leiden Papyrological Institute

Our members have written several publications about international security issues.

Creating and processing written standard evaluations and automatic processing of written examinations

List of publications by HANDS!Lab team members

List of publications done by people affiliated to HANDS!Lab

The NVIC has published a series of scholarly publications in Arabic and several European languages.

Below you find some of our publications as published in each of our areas of expertise.

Promotores: G.R. de Snoo, W.T. de Groot, Co-promotor: C.J.M. Musters

What is the best way to combine the environmental and economic data and how can we create an operational system to do so, thereby supporting the delivery of data to the Data centres on Products and Resources?