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RESOLVED: Zoom integration in Brightspace

Due to an technical issue Instructors were not able to access Zoom via Course Tools in Brightspace.

Description of the issue

Start: Monday 18 October 09:30
End: Monday 18 October 11:00

Instructors are unable to access Zoom via Course Tools in Brightspace. This implies new Zoom meetings cannot be created from Brightspace. 

Please note that Zoom meetings that are in the Brightspace course calendar launch without trouble. Moreover, https://universiteitleiden.zoom.us/ is not affected by the issue stated above. 

Workaround

Please use https://universiteitleiden.zoom.us/ to set up new meetings during this issue. 

Status

Update 11:00
The issue is resolved and Zoom within Brightspace is working as expected. 

Update 09:45

The suppliers of Zoom and Brightspace are currently investigating the issue and working on a fix. 

We apologize for any inconvenience caused.

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