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SOLVED: Turnitin Issue

Due to an unexpected service disruption some Turnitin features were unavailable.

Issue description.

Due to an unexpected service disruption some Turnitin features were unavailable. 

Start: Tuesday 8 June 2021 12:03
End: Tuesday 8 June 2021 13:30

Students: Students were not affected by this outage and were still able to turn in assignments. 
Teachers: During the issue, you could not evaluated submitted work in FeedbackStudio. Moreover, it was not possible to login to turnitin.com. 

Apologies for any inconvenience caused. 

Status:

Update 13:30
The root cause of the problem appeared to be a global internet outage which affected multiple websites/servers in the UK. 

The supplier of Turnitin has resolved the issue and all Turnitin functionalities are working as usual again. 

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